FAQ
Got a question? We’ve got you covered.
What type of products do you sell?
We specialize in premium wall art with various frame options such as black, oak, and walnut.
Do you ship across the UK?
Yes ✅ We deliver to all locations within the UK. Delivery times may vary depending on your location.
How long will delivery take?
Standard delivery: 3–7 working days
Express delivery (if available): 1–3 working days
Express delivery (if available): 1–3 working days
Do you offer international shipping?
Currently, we only deliver within the United Kingdom.
What payment methods do you accept?
We accept all major debit/credit cards and PayPal. All payments are processed securely.
Can I return or exchange an item?
Yes, we accept returns within 14 days of delivery.
Items must be unused and in their original packaging.
Custom or personalized items cannot be returned unless faulty or damaged.
Items must be unused and in their original packaging.
Custom or personalized items cannot be returned unless faulty or damaged.
How do I request a return?
Simply contact us at 📧 info"artrstudio.co.uk with your order number, and we’ll guide you through the process.
My order arrived damaged, what should I do?
Please email us within 48 hours of delivery with photos of the damaged product and packaging. We’ll arrange a replacement or refund.
Can I track my order?
Yes ✅ Once your order has been dispatched, you’ll receive a tracking link via email.
Do you create custom wall art?
At the moment, we focus on our curated collection. If custom options become available, we’ll announce them on our website and social media.
Do you offer discounts or promotions?
From time to time, we run special offers and promotions. Follow us on social media or subscribe to our newsletter to stay updated.
How can I contact you?
You can reach us at:
📧 Email: info"artrstudio.co.uk
📍 Address: Unit 15, Roebuck Center, High St, Newcastle-under-Lyme, Newcastle ST5 1SW
📍 Address: Unit 15, Roebuck Center, High St, Newcastle-under-Lyme, Newcastle ST5 1SW